Get in Touch

Questions about orders, sizing, or care? We're here to help.

We'd Love to Hear From You

Whether you have a question about sizing, need care advice, or just want to say hello, our team is ready to help. We typically respond within 24 hours.

Phone +1 (555) 123-4567
Instagram @warmloom
Hours Mon-Fri, 9am-6pm EST

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Store Policies

Shipping

  • Free standard shipping on orders over $150
  • Standard shipping (5-7 days): $8
  • Express shipping (2-3 days): $15
  • International shipping available

Returns

  • 30-day return policy on unworn items
  • Items must have tags attached
  • Free returns on exchanges
  • Refunds processed within 5-7 days

Repairs

  • Free lifetime repairs on all pieces
  • Small snags and loose seams fixed
  • Send items to our repair address
  • Turnaround time: 2-3 weeks

Gift Cards

  • Digital gift cards available
  • Never expire
  • Can be used on any purchase
  • Sent instantly via email